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FAQs
Below are some of are common questions
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive an order confirmation email at the email address provided during checkout. The email will include your order details and confirmation that we have received your order. If you do not receive a confirmation email, please contact us at info@mapcy.in for assistance.
How long does it take to process my order?
Orders are typically prepared and packed within 2 business days after they are placed.
How long does shipping take?
Once dispatched, orders usually take 6-7 business days to reach their destination, depending on the delivery location.
How can I track my order?
Once your order has been shipped, you will receive tracking details via email or SMS, allowing you to monitor your shipment's progress.
Can I return my order?
We do not accept returns for change of mind or incorrect orders placed by customers. Please review your order carefully before completing your purchase.
Do you offer refunds?
No, we do not offer refunds. All sales are final. If your order arrives damaged or you receive the wrong item, please contact us at info@mapcy.in with photos of the product and packaging. After verification, we will arrange a replacement.