Terms of service

Welcome to Mapcy (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Us

Mapcy specializes in the sale of high-quality printed city maps. Our maps are designed for businesses, professionals, travelers, educational institutions, organizations, and individuals seeking reliable and easy-to-use map resources.

Our collection may include:

• City maps
• Road maps
• District maps
• Ward maps
• Regional maps
• Tourist maps
• Other cartographic publications

We do not provide digital copies or downloadable versions of our maps.

2. Acceptance of Terms

By using this website, you confirm that:

• You are at least 13 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• You agree to comply with these Terms and all applicable laws and regulations.

3. Use of the Website

You agree to use our website only for lawful purposes.

You must not:

• Attempt to gain unauthorized access to our website or servers.
• Introduce viruses, malware, or other harmful software.
• Use automated tools to scrape or copy website content without permission.
• Interfere with the operation or security of the website.
• Use the website for fraudulent or unlawful activities.

We reserve the right to suspend or terminate access if these Terms are violated.

4. Products

Mapcy offers a variety of mapping products, including but not limited to:

• Printed city maps
• Road and street maps
• District and regional maps
• Educational and reference maps
• Other map-related products available on our website

Product descriptions, specifications, pricing, and availability may change without prior notice.

We make every effort to display product images and descriptions accurately. However, slight variations in color, size, or appearance may occur due to printing processes and display settings on different devices.

5. Product Images & Visual Representations

The images, photographs, illustrations, digital renderings, mockups, and other visual content displayed throughout this website are provided for illustrative and marketing purposes only. They are intended to help customers visualize our products and should be considered artistic impressions.

While we make every effort to accurately represent our products, the actual item you receive may vary slightly from the images shown due to factors including, but not limited to:

• Product dimensions and perceived scale
• Colours and tones as displayed on different screens and devices
• Lighting, shadows, backgrounds, and environmental settings
• Printing characteristics and material finishes
• Styling elements, props, frames, furniture, landmarks, or other decorative objects shown for presentation purposes

Unless explicitly stated in the product description, accessories, frames, props, decorative elements, and background objects featured in images are not included with the purchase.

We encourage customers to refer to the product title, description, specifications, dimensions, and variant information before placing an order. In the event of any discrepancy, the written product specifications shall prevail over the illustrative images.

6. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order.
• Limit product quantities.
• Correct pricing or typographical errors.
• Cancel orders suspected of fraudulent activity.

If an order is cancelled after payment has been received, an appropriate refund will be processed in accordance with our Refund Policy, where applicable.

7. Pricing and Payments

All prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, and other fees may be added during checkout where applicable.

Payments must be completed using the payment methods made available on the website before an order is processed.

8. Shipping and Delivery

Delivery timelines provided on the website are estimates only and may vary depending on your location, courier services, public holidays, weather conditions, or other circumstances beyond our control.

While we strive to dispatch orders promptly, Mapcy is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. Additional charges resulting from incorrect addresses may apply.

9. Intellectual Property

All maps, graphics, illustrations, layouts, product designs, logos, trademarks, photographs, website content, and other materials displayed on this website are the intellectual property of Mapcy or its licensors and are protected by applicable copyright and intellectual property laws.

Purchasing a printed map does not transfer ownership of any intellectual property rights.

Without our prior written permission, you may not:

• Copy, scan, photograph, reproduce, or digitize our maps.
• Modify or create derivative works based on our maps.
• Publish, distribute, or commercially exploit our maps.
• Remove copyright notices or branding.
• Resell or reproduce our maps in any format.

Unauthorized use may result in legal action.

10. Accuracy of Maps

We strive to publish maps that are accurate and current at the time of production.

However, roads, infrastructure, landmarks, administrative boundaries, place names, and other geographic information may change over time.

Accordingly, Mapcy does not guarantee that every map is completely current, accurate, or free from errors.

Users should independently verify important geographic information before relying on our products for legal, commercial, engineering, emergency, or navigation purposes.

11. Returns, Replacements and Refunds

We do not offer refunds on any products once an order has been confirmed and dispatched.

Replacement requests will only be accepted if:

• The product received is damaged during transit.
• An incorrect product was delivered.
• The product has a manufacturing or printing defect.

To request a replacement, customers must contact us within 7 days of receiving the order and provide clear photographs of the product and packaging.

Products damaged due to misuse, improper handling, normal wear and tear, or incorrect storage are not eligible for replacement.

Replacement requests are subject to verification and approval by Mapcy.

12. User Accounts

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your account.
• Ensuring that information provided is accurate and up to date.

You are responsible for all activities conducted through your account.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, security, privacy practices, or availability of third-party websites.

14. Disclaimer

The information provided on this website is for general informational purposes only.

Although we make reasonable efforts to ensure accuracy, we make no warranties regarding the completeness, reliability, or suitability of any information or products available on this website.

15. Limitation of Liability

To the fullest extent permitted by law, Mapcy shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of our website.
• Purchase or use of our printed maps.
• Inaccuracies or omissions in map content.
• Shipping or courier delays.
• Temporary interruption or unavailability of the website.

Our maximum liability shall not exceed the purchase price paid for the specific product giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless Mapcy, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

• Your misuse of the website.
• Your violation of these Terms.
• Your infringement of any intellectual property or other rights.
• Your unlawful use of our products.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective upon publication on this page. Your continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the competent courts where Mapcy’s principal place of business is located, unless otherwise required by applicable law.

19. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us using the contact details provided on our website.