Everything You Need to Know About Mapcy
What is Mapcy?
Mapcy creates beautifully designed city map wall art that is professionally printed, framed, and delivered across India. Customers can choose from the ready-made city map designs available on the website.
More than just décor, a Mapcy city map is a meaningful way to celebrate the city that shaped you or someone you care about. Whether it's a hometown, a city full of memories, or a place that marks an important chapter in life, our maps help people stay connected to their roots and proudly display a piece of home. Thoughtful, personal, and timeless, they make a memorable gift for any occasion.
What products does Mapcy offer?
Mapcy offers premium city map posters and framed wall art designed for home décor, office décor, and gifting purposes.
Can I customize my map design?
Currently, Mapcy does not offer customization. Customers can purchase from the available city map designs listed on the website.
For any customization inquiries, please send your request to info@mapcy.in. Our team will review your requirements and get in touch with you.
What frame and size options are available?
Mapcy currently offers 1 frame option and 2 size options. Available choices can be viewed directly on the product page before placing an order.
Are the maps printed and framed?
Yes, Mapcy maps are professionally printed using premium-quality materials and are available with elegant framing options, making them ready to display.
What occasions are Mapcy maps suitable for?
Mapcy city maps are perfect for birthdays, anniversaries, weddings, housewarmings, festive gifting, office décor, and special occasions.
They are especially meaningful for anyone who shares a deep connection with a city-whether it's their hometown, the place they grew up, or a city filled with cherished memories. A Mapcy map is a unique way to celebrate personal stories, roots, and the journey that makes each city special.
Are Mapcy maps suitable for modern interiors?
Absolutely. Mapcy focuses on clean, minimalist, and aesthetic city map designs that complement modern, contemporary, and stylish interiors.
Can I order maps for different cities?
Yes, Mapcy offers city maps for multiple cities available in the website collection.
Orders
How do I place an order?
You can place your order directly through the Mapcy website by selecting your preferred city map, frame option, and size. Visit https://www.mapcy.in to explore our collection and place your order online.
Can I preview the design before ordering?
Yes, product images and previews are available on each product page so customers can view the design before placing an order.
Are the images on your website actual photographs?
The images displayed across our website, including product visuals, mockups, lifestyle scenes, banners, and promotional graphics, are artistic representations created to showcase our designs. While we strive to represent our products as accurately as possible, actual products may vary slightly in colour, scale, finish, and appearance. Please refer to the product specifications and dimensions provided on each product page for the most accurate information.
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive an order confirmation email at the email address provided during checkout. The email will include your order details and confirmation that we have received your order. If you do not receive a confirmation email, please contact us at info@mapcy.in for assistance.
Can I change my shipping address after my order is placed?
Yes, you can request a change to your shipping address after placing your order, provided it has not yet been shipped. Please contact us as soon as possible at info@mapcy.in with your order details and the updated address. We will do our best to accommodate your request before the order is dispatched.
Shipping & Returns
How long does it take to process my order?
Orders are typically prepared and packed within 2 business days after they are placed.
How long does shipping take?
Once dispatched, orders usually take 6-7 business days to reach their destination, depending on the delivery location.
How can I track my order?
Once your order has been shipped, you will receive tracking details via email or SMS, allowing you to monitor your shipment's progress.
Do you offer free shipping?
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Can I return my order?
We do not accept returns for change of mind or incorrect orders placed by customers. Please review your order carefully before completing your purchase.
Do you offer refunds?
No, we do not offer refunds. All sales are final.
What if I receive a damaged or incorrect product?
If your order arrives damaged or you receive the wrong item, please contact us at info@mapcy.in with photos of the product and packaging. After verification, we will arrange a replacement.
